Privacy Policy

Last updated: 5 August 2026

Arc Bio Khaad, operated by ARC BIO FUEL, respects your privacy. This policy explains how we collect, use, store and share information when you browse our website, create an account, place an order, contact support or use our agriculture-related services.

Information We Collect

Account information: name, email address, mobile number, profile photo and saved addresses.
Order information: products, quantities, billing and shipping address, coupons, order notes and order history.
Payment information: payment method, payment status and transaction/reference IDs. Card, UPI or banking credentials are processed by the payment gateway and are not stored by us.
Communication information: enquiries, reviews, support messages and email/OTP delivery records.
Technical information: IP address, browser/device details, cookies and basic website activity required for security and performance.

How We Use Information

Verify your email, create and secure your account.
Process payments, confirm orders, create invoices and arrange delivery through logistics partners such as Delhivery.
Send OTPs, payment confirmations, invoices, shipping updates and important service messages.
Provide product guidance, answer enquiries, prevent fraud and improve website performance.
Meet accounting, tax, legal and regulatory requirements.

Sharing of Information

We share only the information necessary with payment gateways, delivery partners, email/hosting providers, professional advisers and government authorities where legally required. We do not sell or rent personal information.

Cookies and Sessions

Essential cookies keep you logged in, preserve your cart, remember language preferences and protect forms. You may block cookies in your browser, but account and checkout features may not work correctly.

Data Security and Retention

We use reasonable technical and access controls to protect information. No internet system is completely secure. Order, invoice and transaction records may be retained for accounting, warranty, dispute and legal purposes; other information is retained only as long as reasonably required.

Your Choices

You may review or update your profile and address from your account. To request access, correction or deletion of eligible information, contact us. Some transaction records cannot be deleted where retention is required by law.

Children

Our website is intended for adults and persons legally capable of placing an order. We do not knowingly collect personal information from children without appropriate consent.

Contact

Privacy requests: arcbiokhaad@gmail.com | +91 98777 17992
Registered office: Shop No. 101, Shaheed Jeeta Singh Nagar, Court Road, Barnala - 148101, Punjab, India.